Relationship Banker

Old National Bank•Redwood Falls, MN

20d•$17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center growth and team performance. They also participate in community activities to build relationships and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. The position has two levels. Relationship Bankers develop foundational skills in client engagement, consultative sales, products, systems, and banking operations, and are expected to complete onboarding, training, and licensing requirements. Relationship Banker II is a fully proficient role involving independent relationship management, consistent performance, and execution of the full sales process. Advancement is based on demonstrated capability, sustained performance, completion of learning paths, and licensing. Progression to Relationship Banker II is expected within approximately 12 months for foundational-level bankers. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and location.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
For Relationship Banker: at least 1 year of experience in retail, sales, service, or another client-facing role.
For Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Banking experience for the Relationship Banker level.
Bilingual proficiency in Spanish.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that support client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a consistent, high-quality client experience.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required training and licensing milestones within established timeframes.