Banker

Associated Bank•Medford, WI

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers identify financial solutions. The role offers hands-on banking experience, comprehensive training, mentorship, completion of banker certification, and opportunities for career development and advancement. It also requires a credit check under 12 CFR Chapter X, Part 1026 (Regulation Z).

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Ability to directly represent oneself and one’s own experiences during the recruiting and hiring process.
Completion of a credit check is required.

Nice To Haves

Experience in banking, financial services, or retail sales.

Responsibilities

Process transactions efficiently and address customer needs with outstanding service.
Identify and recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting customer relationships through personalized service.
Partner with insurance, mortgage, and other specialists to provide comprehensive financial solutions.
Support branch operational integrity and compliance with policies and regulations.
Participate in the Banker Roadmap program and complete its training milestones and certification requirements.
Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline as appropriate.