Banker

Associated Bank•Medford, WI

8d•$17 - $29

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers find financial solutions. The role offers hands-on experience, comprehensive training, mentorship, and the opportunity to complete banker certification and advance within the organization. The position requires a credit check under 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z. The banker supports branch operations and compliance, educates customers about digital banking, and promotes bank offerings through community and in-store outreach. The role collaborates with specialists in areas such as insurance and mortgages to provide comprehensive financial solutions. Associated Bank fosters an inclusive, supportive, team-driven workplace and encourages applications from qualified candidates, including people returning to work, people with disabilities, candidates without a college degree, and veterans or people with military experience. The posted base pay range is $17.00–$28.96 per hour; actual pay may vary based on factors including location, skills, experience, education, and qualifications.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Ability to complete a credit check required for the position.

Nice To Haves

Experience in banking, financial services, or retail sales.

Responsibilities

Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support branch operational integrity and compliance by adhering to policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline as needed.