Relationship Banker

Old National Bank•Alexandria, MN

14d•$17 - $30

About The Position

The Relationship Banker builds and strengthens client relationships by providing personalized financial advice and solutions. The role involves understanding client needs, offering guidance, and connecting clients with Old National Bank products and services to support their financial goals. Through proactive outreach, meaningful conversations, and effective problem resolution, the banker delivers a positive client experience and contributes to banking center relationship growth, team goals, and consistent sales and service execution. Relationship Bankers also engage with their communities to build relationships and enhance the bank’s reputation. Positions may be based at one banking center or support multiple locations within a market. There are two levels of the role. Relationship Bankers develop foundational client engagement, sales, and banking operations skills and are expected to complete onboarding, training, and licensing requirements, with readiness to progress to Relationship Banker II in approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, confident execution of the full sales process, and consistent performance against goals. Advancement depends on demonstrated capability, operational execution, and completion of required learning paths and licensing. The listed salary range is $17.00 to $29.75 per hour. Actual offers may vary based on role responsibilities, skills, experience, education, and geographic location.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients with broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, and licensing milestones within established timeframes.