Relationship Banker

Columbia Bank•Meridian, ID

3d•Onsite

About The Position

Relationship Bankers build meaningful, long-term client relationships by providing customized solutions and sound financial advice to help clients achieve their financial goals. They deliver service in alignment with the bank’s Breakthrough Client Service Standards and collaborate with internal Bank partners. They engage customers in the community and through their preferred banking channels, educating them about digital and traditional solutions. The role involves reviewing client and business finances, recommending solutions, following through on commitments, and maintaining direct contact with internal and external clients. The Relationship Banker is the branch’s primary associate for opening new deposit accounts and originating consumer loans. The role also originates some small business loans and builds and maintains a loan and deposit portfolio. Responsibilities include educating customers about services offered by internal partners, making proactive outbound calls, developing a prospect pipeline, supporting business development in the community with the branch Manager, and independently resolving client issues with digital products and services. Community involvement may include events outside business hours, weekends, volunteerism, and other sponsorship activities. The role may require authorization to act as a Bank MLO, subject to SAFE Act registration requirements. It is not authorized to act as a Bank Closed-End MLO and is limited to open-end transactions, such as home equity lines of credit. The position is fully onsite at 1595 S Eagle Road, Meridian, Idaho 83642. The pay range is $22.00–$27.00 per hour, with possible performance-based incentive compensation. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location.

Requirements

High school diploma or GED.
At least 2 years of banking and/or demonstrated sales experience.
At least 2 years of experience developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, including client service and cash handling.
At least 2 years in a lending function involving loan origination and processing.
In-depth knowledge of consumer and business products and services.
Demonstrated proficiency in consumer and business lending, including basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Desire and ability to build technology skills across online banking, Bill Pay, E-Statements, mobile banking, ATMs, and business banking applications.
If acting as a Bank MLO, comply with SAFE Act registration requirements.

Responsibilities

Build meaningful, long-term client relationships and provide customized financial solutions and advice.
Engage clients and prospects in personal and business financial reviews to identify needs and recommend solutions.
Follow through on client commitments and deliver service aligned with Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans, as well as some small business loans.
Build and maintain a loan and deposit portfolio.
Educate customers about services originated by internal partners, including Treasury Management services.
Make proactive outbound calls to current and prospective consumer and small business customers.
Develop a pipeline of prospects through branch interactions and outbound business development activities.
Partner with the branch Manager on business development meetings in the community when appropriate.
Independently support and resolve client issues involving digital products and services.
Participate in community activities, which may include events outside business hours, weekends, volunteerism, and community sponsorship.
Register as a Bank MLO under SAFE Act requirements if required to act in that capacity; limit MLO activity to open-end transactions.

Benefits

Competitive incentive plan with rewards tied to performance.
Professional development through tailored premier banker programs.
Career growth opportunities.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.