Relationship Banker

Old National Bank•Lockport, IL

14d•$17 - $30

About The Position

The Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with Old National’s products and services to support their financial goals. The banker creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center success through relationship growth, team goals, and consistent sales and service execution. Bankers also participate in their communities to build relationships and enhance the bank’s reputation. Positions may be based at one banking center or support multiple locations within a market. The position has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding and learning requirements, and work toward progression to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent management of client relationships, confident execution of consultative sales, and consistent performance. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location. Old National offers medical, dental, and vision insurance, a 401(k), continuing education opportunities, an employee assistance program, and Impact Network Groups. The bank describes itself as community- and client-focused and committed to inclusion, social responsibility, volunteering, and charitable giving.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is helpful but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
All levels are expected to execute transactions and servicing accurately and in compliance with policies, and to meet defined performance goals.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients to broader bank capabilities when appropriate.
Deliver a consistent, high-quality client experience.
Achieve individual performance goals in account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
Independently build and deepen client relationships and execute the full sales process at the Relationship Banker II level.