Relationship Banker

Old National Bank • Evansville, IN

14d

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships through personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Relationship Bankers create a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution while contributing to banking center growth and team performance. They also participate in their communities, building relationships and enhancing the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market.

There are two levels. Relationship Banker develops foundational skills in client engagement, sales, and banking operations, completes onboarding, learning, and licensing requirements, and is expected to demonstrate readiness to advance to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role that independently manages client relationships, applies consultative sales skills, and consistently meets or exceeds performance expectations. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing.

The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and geographic location.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
• Relationship Banker: At least 1 year of retail, sales, service, or other client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.
• Equivalent experience to the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services that meet client goals.
• Partner with internal specialists to connect clients with broader capabilities when appropriate.
• Deliver a high-quality, consistent client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Continuously develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones within established timeframes.
• Independently build and deepen client relationships, manage the full sales process, and make cross-selling and partner referrals at the Relationship Banker II level.

Benefits

• Competitive compensation with a salary and incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups that support engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED