Relationship Banker

Old National Bank•Murfreesboro, TN

28d•$17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to help them achieve their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center growth and performance. The position may be based at one banking center or support multiple locations within a market. Two levels are described. A Relationship Banker develops foundational skills in client engagement, sales, and banking operations and is expected to complete onboarding, training, and licensing requirements, demonstrating readiness to advance to Relationship Banker II within approximately 12 months. A Relationship Banker II is fully proficient and independently manages client relationships, consistently delivers results, and demonstrates consultative sales capability. Advancement depends on demonstrated ability, sustained performance, and completion of required learning paths and licensing.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that support client goals.
Partner with internal specialists to connect clients to broader bank capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete applicable onboarding, learning requirements, and licensing milestones.