Relationship Banker

Old National Bank•Anderson, IN

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with Old National products and services that support their financial goals. Relationship Bankers create a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution while contributing to banking center growth and team performance. Positions may be based in one banking center or support multiple locations within a market. The role has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete required onboarding, learning, and licensing, and are expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, consistent performance, consultative sales, and strong operational execution. Advancement is based on demonstrated capability, sustained performance, and completion of required learning paths and licensing.

Requirements

High school diploma or equivalent.
Experience in banking, retail, sales, or a client-facing environment.
Ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registration or eligibility to register with the National Mortgage Licensing System and Registry.
Relationship Banker: At least 1 year of experience in retail, sales, service, or another client-facing role; banking experience is a plus but is not required.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor's degree.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services that meet client goals.
Partner with internal specialists to connect clients with broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and collaboration.
Execute transactions and servicing activities accurately and in accordance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk awareness practices.
Collaborate with team members to share best practices and support overall performance.
Participate in community activities and outreach to build relationships and generate new business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
At the Relationship Banker II level, independently manage client relationships, execute the full sales process, and consistently meet or exceed performance goals.