Relationship Banker

Old National Bank•Brentwood, TN

28d•$17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while supporting relationship growth and banking center goals. They also build relationships in their communities and help enhance the bank’s reputation. Positions may be based at one banking center or support multiple locations within a market. The position has two levels. Relationship Bankers develop foundational skills in client engagement, sales, and banking operations, complete onboarding and training, and demonstrate readiness to advance to Relationship Banker II in approximately 12 months. Relationship Banker II is a fully proficient role requiring independent relationship management, consultative sales, consistent performance, and accurate operational execution. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. The salary range is $17.00 to $29.75 per hour. Offers within the range may vary based on role responsibilities, skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Banking experience for the Relationship Banker level.
Bilingual proficiency in Spanish.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients with broader banking capabilities.
Deliver a consistent, high-quality client experience.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
At the Relationship Banker II level, independently manage relationships, conduct proactive outreach, complete the full sales process, and meet or exceed performance goals.