Relationship Banker

Old National Bank•Dundee, MI

15d•$17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with Old National’s products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking-center relationship growth, team goals, and consistent sales and service execution. They also build new and existing relationships in their communities and enhance the bank’s reputation. Positions may be assigned to one banking center or support multiple locations within a market. There are two levels. Relationship Bankers build foundational skills in client engagement, sales, and banking operations, complete onboarding, training, and licensing requirements, and are expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, consultative sales, consistent performance, and accurate operational execution. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, relevant skills and experience, education, and geographic location. Old National describes itself as a community- and client-focused regional bank with over $70 billion in total assets, serving clients and communities since 1834.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
Relationship Bankers are expected to complete onboarding and learning requirements and demonstrate readiness to progress to Relationship Banker II within approximately 12 months.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Achieve individual goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking-center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in accordance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud-prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support team performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required training and licensing milestones within established timeframes.
For Relationship Banker II, independently manage client relationships, conduct proactive needs-based conversations, meet or exceed performance goals, execute the full sales process including cross-selling and partner referrals, and adhere to operational policies and procedures.