Relationship Banker

Old National Bank•Etowah, TN

22d•$17 - $30•Onsite

About The Position

Old National Bank is hiring Relationship Bankers at two levels: Relationship Banker and Relationship Banker II. The role builds and strengthens client relationships by delivering personalized financial advice and solutions, understanding client needs, and connecting clients to relevant bank products and services. Bankers create positive client experiences through proactive outreach, meaningful conversations, and problem resolution, while supporting banking center relationship growth, team goals, and consistent sales and service execution. They also build community relationships and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. The Relationship Banker level develops foundational client engagement, sales, and banking operations skills and is expected to complete onboarding, training, and licensing requirements and demonstrate readiness for progression to Relationship Banker II in approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, strong consultative sales, consistent performance, and accurate operational execution. Advancement is based on demonstrated capability, performance, completion of learning paths, and licensing. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary according to role responsibilities, relevant skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be registered with or eligible to register with the National Mortgage Licensing System and Registry (NMLS).
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
Complete required onboarding, training, learning paths, and licensing milestones.
Maintain operational accuracy and adhere to applicable policies and procedures.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.
Equivalent experience to completion of the Relationship Banker learning path for Relationship Banker II.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services to meet client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate new business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete onboarding, learning, and licensing requirements within established timeframes.
At the Relationship Banker II level, independently manage client relationships, conduct needs-based conversations and proactive outreach, execute the full sales process, and consistently meet or exceed performance goals.