Relationship Banker

Associated Bank • Manitowoc, WI

9d • $17 - $29

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers address their financial needs. The role includes recommending products and services, opening accounts, and partnering with specialists across insurance, mortgage, and other teams to provide financial solutions. The banker will support branch operations and compliance, complete training and certification milestones through the Banker Roadmap program, educate customers about digital banking, and promote the bank through community and in-store outreach. The position requires a credit check under Regulation Z. Associated Bank provides comprehensive training, hands-on experience, and mentorship to support professional growth and advancement.

Requirements

• High school diploma or an equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Ability to complete a credit check required under Regulation Z.

Nice To Haves

• Experience in banking, financial services, or retail sales.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support branch operational integrity and compliance by following policies and regulations.
• Participate in the Banker Roadmap program and complete training milestones and certification requirements.
• Educate customers about digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.
• Comply with applicable enterprise policies, laws, and regulations, including Bank Secrecy Act requirements.
• Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.

Benefits

• 401(k) and pension plans
• Paid time off to volunteer in the community
• Diversity-focused Colleague Resource Groups
• Professional development and advancement opportunities
• Well-being programs and incentives
• Parental leave
• Employee stock purchase plan
• Military benefits
• Personal banking, loan, investment, and insurance benefits
• Potential incentive, commission, or bonus opportunities for certain positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED