Relationship Banker

Old National Bank•Anderson, IN

4d•$17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships through personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with Old National products and services to support their financial goals. Relationship Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while supporting banking-center relationship growth and sales and service execution. They also build relationships in their communities and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. The position has two levels. Relationship Bankers develop foundational skills in client engagement, sales, and banking operations, complete onboarding, learning and licensing requirements, and are expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent client relationship management, consultative sales, consistent performance, and strong operational execution. Advancement is based on demonstrated capability, performance, completion of learning paths, and licensing. The salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and location. Old National describes itself as a community- and client-focused regional bank with over $70 billion in assets and a history dating to 1834.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree preferred.
Banking experience is a plus for the Relationship Banker level.
Equivalent experience may substitute for completion of the Relationship Banker learning path for Relationship Banker II.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients with broader capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking-center performance through individual production and team collaboration.
Execute transactions and servicing accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support team performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, learning, and licensing milestones within established timeframes.
For Relationship Banker II, independently build and deepen client relationships, meet or exceed performance goals, execute the full sales process, and adhere to policies and procedures.