Relationship Banker

Old National Bank • Vincennes, IN

15d

About The Position

The Relationship Banker builds and strengthens client relationships by providing personalized financial advice and solutions. The role focuses on understanding client needs, offering guidance, and connecting clients with Old National Bank products and services to support their financial goals. Through proactive outreach, meaningful conversations, and effective problem resolution, the banker contributes to a positive client experience and the banking center’s relationship growth, sales, and service results. Bankers also participate in community activities to build relationships and enhance the bank’s reputation. Positions may be assigned to one banking center or support multiple locations within a market.

The position has two levels. A Relationship Banker develops foundational skills in client engagement, consultative sales, and banking operations, completes onboarding, training, and licensing requirements, and works toward progression to Relationship Banker II within approximately 12 months. A Relationship Banker II is fully proficient, independently manages and deepens client relationships, consistently meets or exceeds performance goals, completes the sales process, and demonstrates strong operational accuracy and policy adherence. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing.

Compensation is listed as $17.00–$29.75 per hour. Actual offers may vary based on responsibilities, skills, professional experience, education, and geographic location. Old National Bank describes itself as a community- and client-focused regional bank with over $70 billion in total assets and a history dating to 1834. It emphasizes social responsibility, community investment, inclusion, and its core values.

Requirements

• High school diploma or equivalent required.
• Experience in banking, retail, sales, or a client-facing environment.
• Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
• Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Nice To Haves

• Associate or bachelor’s degree.
• Bilingual proficiency in Spanish.
• Banking experience for the Relationship Banker level.
• Equivalent experience to the Relationship Banker learning path for Relationship Banker II.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Engage clients proactively through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services that support client goals.
• Partner with internal specialists to connect clients to broader bank capabilities when appropriate.
• Deliver a consistent, high-quality client experience across interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
• Use a consultative sales approach focused on advice and long-term relationship value.
• Contribute to banking center performance through individual production and team collaboration.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
• Collaborate with team members, share best practices, and support overall performance.
• Participate in community activities and outreach to build relationships and generate business.
• Develop skills and knowledge to improve performance and client outcomes.
• Complete required onboarding, training, learning paths, and licensing milestones.
• As a Relationship Banker II, independently manage relationships, complete the full sales process, and consistently meet or exceed performance expectations.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Competitive compensation and incentive program.
• Impact Network Groups focused on engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED