Relationship Banker

Columbia Bank•Burien, WA

26d•$25 - $31•Onsite

About The Position

Relationship Bankers develop meaningful, long-term client relationships by following Breakthrough Client Service Standards and providing customized financial solutions. They offer financial advice, collaborate with internal Bank partners, educate clients on digital and traditional banking options, and engage customers through their preferred channels. The role focuses on financial reviews, deposit account openings, consumer loan origination, portfolio development, outbound business development, and resolving digital banking issues. The banker also supports community activities, which may occur outside business hours or on weekends. The position is fully onsite at the posted location in Burien, Washington. The role may require acting as a Bank MLO and registering under SAFE Act requirements. Any MLO activity is limited to open-end transactions, such as home equity lines of credit; the position is not authorized to act as a Bank Closed-End MLO. Pay is $25.00–$31.00 per hour, with possible performance-based incentive compensation.

Requirements

High school diploma or GED.
At least 2 years of banking and/or demonstrated sales experience.
At least 2 years of experience developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, including client service and cash handling.
At least 2 years in a lending function involving loan origination and processing.
In-depth knowledge of consumer and business products and services.
Demonstrated proficiency in consumer and business lending, including consumer lending and basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Ability and desire to build technology skills across delivery channels, including online banking, Bill Pay, E-Statements, mobile banking, ATM, and business banking applications.
If acting as a Bank MLO, register as an MLO and comply with SAFE Act requirements. MLO activity is limited to open-end transactions; the role is not authorized for closed-end MLO activity.

Responsibilities

Engage clients and prospects in personal and business financial reviews, identify financial needs, recommend solutions, and follow through on commitments.
Maintain direct contact with internal and external clients and provide service consistent with the Bank’s Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans as the primary associate in the branch for these activities.
Originate consumer loans and some small business loans while building and maintaining a loan and deposit portfolio.
Educate customers about services offered by internal partners, including Treasury Management services.
Make proactive outbound calls to current and prospective consumer and small business customers.
Partner with the branch Manager on outbound business development meetings in the community, as applicable.
Develop a prospect pipeline through in-branch and outbound business development activities.
Independently support and resolve client issues involving digital products and services.
Support the community through activities that may include events during or after business hours, weekends, volunteerism, and community sponsorship.

Benefits

Competitive incentive plan.
Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.