Relationship Banker

Columbia Bank•Meridian, ID
•$22 - $27•Onsite

About The Position

Relationship Bankers build meaningful, long-term client relationships by providing customized financial solutions and sound advice, often in collaboration with internal Bank partners. They engage customers through the banking channels they prefer, educate them about digital and traditional services, and help them achieve their financial goals. The Relationship Banker is the branch’s primary associate for opening new deposit accounts and originating consumer loans. The role also originates some small business loans and builds and maintains a loan and deposit portfolio. It involves client financial reviews, recommendations and follow-through, proactive outreach, prospect development, support with digital products, and community engagement. This position is fully onsite at the posted location in Meridian, Idaho. It may require the associate to act as a Bank MLO for open-end transactions only, subject to SAFE Act registration requirements. It is not authorized to act as a Bank Closed-End MLO. The pay range is $22.00–$27.00 per hour; the selected candidate’s rate depends on job-related factors, and the role may be eligible for performance-based incentive compensation.

Requirements

  • High school diploma or GED.
  • Two years of banking and/or demonstrated sales experience.
  • Two years of experience developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, including client service and cash handling.
  • Two years in a lending function involving loan origination and processing.
  • In-depth knowledge of consumer and business products and services.
  • Demonstrated proficiency in consumer and business lending, including consumer lending and basic business lending skills.
  • Ability to understand cash flow, financial statements, and market risk.
  • Ability and desire to develop technology skills across delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATMs, and business banking applications.
  • If acting as a Bank MLO, register as an MLO and comply with SAFE Act requirements. This role is limited to open-end transactions, such as home equity lines of credit, and is not authorized for closed-end MLO activities.

Responsibilities

  • Engage clients and prospects in personal and business financial reviews, provide solutions, uncover additional financial needs, make recommendations, and follow through on commitments.
  • Maintain direct contact with external and internal clients and deliver service in alignment with the bank’s Breakthrough Client Service Standards.
  • Open new deposit accounts and originate consumer loans as the primary associate in the branch for these activities.
  • Originate consumer loans and some small business loans and build and maintain a loan and deposit portfolio.
  • Educate customers about services originated by internal partners, such as Treasury Management services.
  • Make proactive outbound calls to current and prospective consumer and small business customers.
  • Partner with the branch Manager on outbound business development meetings in the community, as appropriate.
  • Develop a prospect pipeline through in-branch and outbound business development activities.
  • Independently support and resolve client issues involving digital products and services.
  • Support the community through activities that may include events during or after business hours, weekends, volunteerism, and other forms of community sponsorship.

Benefits

  • Competitive incentive plan.
  • Professional development through tailored premier banker programs.
  • Career growth paths.
  • Medical, dental, and vision coverage for eligible associates.
  • 401(k) retirement savings plan with employer match for qualifying associate contributions.
  • Employee assistance program.
  • Life insurance.
  • Disability insurance.
  • Tuition assistance.
  • Mental health resources.
  • Identity theft protection.
  • Legal support.
  • Auto and home insurance.
  • Pet insurance.
  • Access to an online discount marketplace.
  • Paid vacation, sick days, volunteer days, and holidays.
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