Relationship Banker

Old National Bank•Buffalo, MN

20d•$17 - $30

About The Position

Old National Bank’s Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients to Old National’s products and services to support their financial goals. It creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution, while contributing to banking center relationship growth, team goals, and consistent sales and service execution. Relationship Bankers also build community relationships and enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. There are two levels. Relationship Banker develops foundational client engagement, sales, and banking operations skills, completes onboarding, training, and licensing requirements, and works toward progression to Relationship Banker II within approximately 12 months. Relationship Banker II is fully proficient and independently manages client relationships, applies consultative sales skills, and consistently meets or exceeds performance expectations. Advancement depends on demonstrated capability, performance, and completion of required learning paths and licensing. The stated salary range is $17.00–$29.75 per hour. Actual offers may vary based on responsibilities, skills and experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and provide strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and work within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.
Equivalent experience to the Relationship Banker learning path for the Relationship Banker II level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that meet client goals.
Connect clients with internal specialists and broader bank capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach centered on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
Independently manage client relationships and execute the full sales process at the Relationship Banker II level.