Banking Center Relationship Banker 1- Allerton, Bronx

Santander

2d•$32,250 - $51,000•Onsite

About The Position

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I to serve Banking Center customers and assist the team in meeting sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. Through strong communication and active listening, the banker learns about customers’ financial needs, builds trust, identifies sales opportunities, generates leads, and provides quality customer service. The position also develops and maintains partnerships with other business segments through collaboration and communication. The banker responds to customer needs accurately and promptly, uses available resources and tools, and recommends appropriate financial products and services through needs-based conversations. The role includes routine teller transactions and supporting the Banking Center’s growth and profitability objectives. The position is expected to meet or exceed individual and team goals while maintaining compliance with regulations, bank policies, and operational requirements.

Requirements

High school diploma or GED required.
3–4 years of customer service and needs-based banking sales experience preferred.
Ability to work a flexible and/or rotating schedule; may be required to work Saturdays, Sundays, and extended hours.
Travel may be required to alternate Banking Centers.
Self-starter and highly motivated.
Working knowledge of all products and services.
Keep current with systems used for branch transaction processing.
Strong customer service skills and ability to support teamwork and create a positive working environment.
Must be legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

Associate and/or bachelor’s degree preferred.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Respond to customers’ needs accurately and in a timely fashion, using available resources and tools.
Evaluate clients’ needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
Support segmentation strategy and implement sales, retention, and other bank initiatives to meet Banking Center growth and profitability objectives.
Meet or exceed individual and team goals in sales, service, and operations.
Maintain compliance with federal and state regulations and bank policies and procedures.
Meet or exceed branch audit and operations evaluation requirements.
Develop and maintain partnerships with business segments through collaboration and communication.