Banking Center Relationship Banker 1- Nanuet, NY
About The Position
Webster Bank, a division of Santander Bank, N.A., is hiring a Relationship Banker I to provide services to Banking Center customers and help the team meet sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. It also uses communication and active listening to understand customer needs, build trust, identify sales opportunities, generate leads, and provide quality service. The banker develops and maintains partnerships with other business segments through collaboration and communication. The position supports the Banking Center’s growth and profitability objectives by implementing sales, retention, and other bank initiatives. It requires compliance with applicable federal and state regulations and bank policies and procedures, along with meeting branch audit and operational evaluation requirements. The role may require a flexible or rotating schedule, including Saturdays, Sundays, and extended hours, as well as travel to alternate Banking Centers. Frequent minimal physical effort such as sitting, standing, and walking is required; depending on the location, occasional moving and lifting of light equipment or furniture may also be required.
Requirements
- High school diploma or GED required.
- Three to four years of customer service and needs-based banking sales experience preferred.
- Ability to work a flexible and/or rotating schedule; may be required to work Saturdays, Sundays, and extended hours.
- Travel to alternate Banking Centers may be required.
- Self-starter and highly motivated.
- Working knowledge of all products and services.
- Keeps current with systems used for branch transaction processing.
- Strong customer service skills and ability to support teamwork and create a positive working environment.
- Must be legally authorized to work in the United States full-time without employer sponsorship to commence employment.
Nice To Haves
- Associate degree and/or bachelor's degree preferred.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Respond to customer needs accurately and promptly, using available resources and tools.
- Evaluate client needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
- Perform routine teller transactions, including deposits, withdrawals, check cashing, and loan payments.
- Support the Banking Center’s segmentation strategy and growth and profitability objectives by implementing sales, retention, and other bank initiatives.
- Achieve or exceed individual and team goals in sales, service, and operations.
- Maintain compliance with federal and state regulations and bank policies and procedures, and meet or exceed branch audit and operational evaluation requirements.
- Develop and maintain partnerships with various business segments through collaboration and communication.
Benefits
- A competitive rewards package and benefits designed to support employees, their families, and their well-being.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
