Banking Center Relationship Banker 1- Stony Point, NY

Santander • Stony Point, NY

6d • $32,250 - $51,000

About The Position

Webster Bank, a division of Santander Bank, N.A., is hiring a Relationship Banker I to serve Banking Center customers and help the team meet sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. Through clear communication and active listening, the banker identifies customers’ financial needs, builds trust, develops sales opportunities, generates leads, and provides quality service. The role also builds partnerships with business segments through collaboration and communication.

The banker responds to customer needs accurately and promptly, uses available resources and tools, and recommends suitable products and services through needs-based conversations. They perform routine teller transactions and support the Banking Center’s growth and profitability initiatives while meeting individual and team goals. Compliance with applicable regulations and bank policies, as well as branch audit and operational evaluation requirements, is expected.

The position requires a high school diploma or GED. An associate or bachelor’s degree is preferred. Three to four years of customer service and needs-based banking sales experience is preferred. The schedule may be flexible or rotating and may include weekends and extended hours. Travel to alternate Banking Centers may be required.

Requirements

• High school diploma or GED.
• Three to four years of customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule, including possible Saturdays, Sundays, and extended hours.
• Ability to travel to alternate Banking Centers if required.
• Self-starter and highly motivated.
• Working knowledge of the bank’s products and services.
• Keep current with systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork and create a positive working environment.
• Legally authorized to work in the United States full-time without employer sponsorship to commence employment.

Nice To Haves

• Associate or bachelor’s degree.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Respond to customers’ needs accurately and promptly using available resources and tools.
• Assess customers’ needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
• Perform routine teller transactions, including deposits, withdrawals, check cashing, and loan payments.
• Support sales, retention, segmentation, and other bank initiatives to achieve Banking Center growth and profitability objectives.
• Meet or exceed individual and team goals for sales, service, and operations.
• Comply with federal and state regulations and bank policies and procedures.
• Meet or exceed branch audit and operational evaluation requirements.
• Maintain communication and collaboration with business segments to support strong partnerships.

Benefits

• Competitive rewards package designed to support employees, their families, and their well-being; specific benefits are referenced in the Santander Benefits 2026 guide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED