Banking Center Relationship Banker 1, Cheshire, CT
About The Position
The Relationship Banker I provides services to Banking Center customers and supports the team in achieving sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. Using strong communication and active listening, the banker identifies customers' financial needs, builds trust, pursues appropriate sales opportunities, generates leads, delivers quality service, and develops partnerships with other business segments through collaboration. The role responds to customers accurately and promptly, evaluates their needs through needs-based conversations, and offers suitable financial products and services to build and deepen relationships. It performs routine teller transactions and supports sales, retention, and other bank initiatives that contribute to Banking Center growth and profitability. The banker is expected to meet or exceed individual and team goals and maintain compliance with applicable regulations and bank policies and procedures, including branch audit and operations evaluation requirements.
Requirements
- High school diploma or General Education Degree (GED) required.
- Three to four years of customer service and needs-based banking sales experience preferred.
- Ability to work a flexible and/or rotating schedule; may be required to work Saturdays, Sundays, and extended hours.
- Travel may be required to alternate Banking Centers.
- Self-starter and highly motivated.
- Working knowledge of all products and services.
- Keeps current with systems used for branch transaction processing.
- Strong customer service skills and ability to support teamwork and create a positive working environment.
- Legally authorized to work in the United States full-time without employer sponsorship to commence employment.
Nice To Haves
- Advanced degree (associate's and/or bachelor's).
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Respond to customers' needs accurately and promptly using available resources and tools.
- Evaluate client needs and offer appropriate financial products and services through needs-based conversations.
- Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
- Implement sales, retention, and other bank initiatives supporting Banking Center growth and profitability objectives.
- Meet or exceed individual and team goals in sales, service, and operations.
- Maintain compliance with federal and state regulations and bank policies and procedures.
- Meet or exceed branch audit and operations evaluation requirements.
- Develop and maintain partnerships with business segments through collaboration and communication.
Benefits
- Competitive rewards package.
- Benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
