Part Time Banking Center Relationship Banker 1, Naugatuck, CT

Santander•Naugatuck, CT
•$32,250 - $51,000

About The Position

Webster Bank, a division of Santander Bank, N.A., is hiring a part-time Relationship Banker I to provide services to Banking Center customers and help the team achieve sales, service, and operational goals. The role processes customer financial transactions according to applicable bank rules, regulations, and guidelines. Through clear communication and active listening, the banker identifies customers’ financial needs, builds trust, develops sales opportunities, generates leads, and provides quality customer service. The position also works collaboratively with other business segments to maintain strong partnerships. The Relationship Banker responds to customer needs accurately and promptly, uses available resources and tools, and offers suitable financial products and services through needs-based conversations. The role performs routine teller transactions and supports the Banking Center’s growth and profitability objectives by carrying out sales, retention, and other bank initiatives. The banker is expected to meet or exceed individual and team goals and maintain compliance with federal and state regulations and bank policies and procedures, including branch audit and operational evaluation requirements.

Requirements

  • High school diploma or GED required.
  • Three to four years of customer service and needs-based banking sales experience preferred.
  • Ability to work a flexible and/or rotating schedule; may be required to work Saturdays, Sundays, and extended hours.
  • Travel to alternate Banking Centers may be required.
  • Self-starter and highly motivated.
  • Working knowledge of all products and services.
  • Keep current with systems used for branch transaction processing.
  • Strong customer service skills and ability to support teamwork and create a positive working environment.
  • Must be legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

  • Advanced degree, such as an associate or bachelor’s degree.
  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

  • Respond to customer needs accurately and promptly using available resources and tools.
  • Evaluate customers’ needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
  • Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
  • Support sales, retention, and other bank initiatives to meet Banking Center growth and profitability objectives.
  • Meet or exceed individual and team goals for sales, service, and operations.
  • Comply with federal and state regulations and bank policies and procedures.
  • Meet or exceed branch audit and operational evaluation requirements.
  • Collaborate and communicate with various business segments to develop and maintain strong partnerships.

Benefits

  • Competitive rewards package intended to reflect the employee’s impact and value.
  • Benefits designed to support the employee, their family, and well-being.
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