Banking Center Relationship Banker 1- Malverne, NY

Santander • Village of Malverne, NY

1d • $32,250 - $51,000 • Onsite

About The Position

Webster Bank, a division of Santander Bank, N.A., is hiring a Relationship Banker I to serve Banking Center customers and help the team achieve sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. It uses communication and active listening to identify customers’ financial needs, establish trust, pursue sales opportunities, generate leads, and deliver quality service. The banker also develops and maintains partnerships with business segments through collaboration and communication.

The position supports Banking Center growth and profitability through needs-based conversations, sales and retention initiatives, and routine teller transactions. The role requires maintaining compliance with federal and state regulations and bank policies and procedures, while meeting branch audit and operational evaluation requirements. Applicants must be legally authorized to work in the United States full-time without employer sponsorship. The role may involve working at alternate Banking Centers.

Requirements

• High school diploma or GED required.
• Three to four years of customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule; Saturdays, Sundays, and extended hours may be required.
• Travel to alternate Banking Centers may be required.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keep current with systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork and create a positive working environment.
• Must be legally authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

• Associate's degree and/or bachelor's degree preferred.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Respond to customer needs accurately and promptly, using available resources and tools.
• Evaluate client needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
• Perform routine teller transactions, including deposits, withdrawals, check cashing, and loan payments.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to meet Banking Center growth and profitability objectives.
• Achieve or exceed individual and team goals in sales, service, and operations.
• Maintain compliance with federal and state regulations and bank policies and procedures.
• Meet or exceed branch audit and operations evaluation requirements.
• Develop and maintain partnerships with business segments through collaboration and communication.

Benefits

• Competitive rewards package designed to support employees, their families, and their well-being; specific benefit details are referenced in the Santander Benefits guide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED