Banking Center Relationship Banker 1- Hauppauge, NY

Santander • Hauppauge, NY

2d • $32,250 - $51,000 • Onsite

About The Position

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I to provide services to Banking Center customers and help the team achieve sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. It uses communication and active listening to understand customers’ financial needs, build trust, identify sales opportunities, generate leads, and deliver quality customer service. The banker also develops and maintains partnerships with other business segments through collaboration and communication.

The position responds accurately and promptly to customer needs, uses available tools and resources, evaluates customer needs and recommends appropriate financial products and services, and performs routine teller transactions. The banker supports sales, retention, and other bank initiatives to advance the Banking Center’s growth and profitability, works toward individual and team goals, and follows applicable regulations, policies, and procedures.

Requirements

• High school diploma or GED required.
• Three to four years of customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule; Saturdays, Sundays, and extended hours may be required.
• Travel to alternate Banking Centers may be required.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keep current with systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork and create a positive working environment.
• Must be legally authorized to work in the United States full-time without employer sponsorship to commence employment.

Nice To Haves

• Associate degree and/or bachelor’s degree preferred.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Respond to customer needs accurately and promptly using available resources and tools.
• Assess customer needs through needs-based conversations and offer appropriate financial products and services to build and deepen relationships.
• Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
• Support sales, retention, and other bank initiatives to achieve Banking Center growth and profitability objectives.
• Meet or exceed individual and team sales, service, and operational goals.
• Comply with federal and state regulations and bank policies and procedures.
• Meet or exceed branch audit and operational evaluation requirements.
• Develop and maintain partnerships with business segments through collaboration and communication.

Benefits

• Competitive rewards package designed to support employees, their families, and well-being; specific benefits are referenced in the Santander Benefits guide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED