Banking Center Relationship Banker 1, Barrington, RI

Santander•Barrington, IL

1d•$32,250 - $51,000•Onsite

About The Position

The Relationship Banker I provides services to Banking Center customers and supports the team in meeting sales, service, and operational goals. The role processes customer financial transactions in accordance with bank rules, regulations, and guidelines. Through communication and active listening, the banker learns about customers' financial needs, builds trust, identifies sales opportunities and leads, and provides quality service. The role also develops partnerships with other business segments through collaboration and communication. The banker responds accurately and promptly to customer needs, evaluates those needs through needs-based conversations, and offers appropriate financial products and services. Responsibilities include routine teller transactions and supporting sales, retention, and other bank initiatives that advance the Banking Center’s growth and profitability objectives. The role is expected to meet or exceed individual and team goals while maintaining compliance with applicable regulations and bank policies and procedures.

Requirements

High school diploma or GED required.
Three to four years of customer service and needs-based banking sales experience preferred.
Ability to work a flexible and/or rotating schedule, including possible Saturdays, Sundays, and extended hours.
Ability to travel to alternate Banking Centers may be required.
Self-starter and highly motivated.
Working knowledge of all products and services.
Keep current with systems used for branch transaction processing.
Strong customer service skills and ability to support teamwork and a positive working environment.
Must be legally authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

Associate or bachelor's degree.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Respond to customers’ needs accurately and promptly, using available resources and tools.
Evaluate customer needs and offer appropriate financial products and services through needs-based conversations.
Build and deepen customer relationships and identify sales opportunities and leads.
Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
Support sales, retention, and other bank initiatives to achieve Banking Center growth and profitability objectives.
Meet or exceed individual and team sales, service, and operational goals.
Maintain compliance with federal and state regulations and bank policies and procedures.
Meet or exceed branch audit and operational evaluation requirements.
Collaborate and communicate with other business segments to develop and maintain strong partnerships.