Rehabilitation Case Manager (RCM)

Collage Rehabilitation Partners • Raleigh, NC

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About The Position

Learning Services, a Collage Rehabilitation Partner, is seeking a dedicated and compassionate Rehabilitation Case Manager for its adult neurorehabilitation programs in Raleigh, North Carolina. The role oversees implementation of client treatment plans from admission through discharge and follow-up.

The Rehabilitation Case Manager serves as a central point of contact for clients, families, healthcare providers, and funders. The position coordinates therapy schedules, leads interdisciplinary team meetings, and maintains clinical documentation to support high-quality care and smooth treatment progression. It also involves client advocacy, family and stakeholder communication, funding and billing documentation, and participation in quality assurance and outcomes initiatives.

Requirements

• Bachelor’s degree in healthcare, human services, or a related field.
• Hands-on case management experience within the healthcare industry.
• Demonstrated ability in crisis management, needs assessment, and treatment plan formulation.
• Valid driver’s license with a record of responsible driving behavior.
• Ability to travel and/or operate a vehicle for up to 30% of working time.
• Ability to lift up to 50 pounds.

Nice To Haves

• Master’s degree.
• State licensure as a Registered Nurse.
• Certified Rehabilitation Counselor (CRC) or Certified Case Manager (CCM) designation.

Responsibilities

• Lead interdisciplinary treatment team meetings to set, monitor, and revise rehabilitation goals, keeping the clinical team focused on recovery milestones and discharge plans.
• Meet regularly with clients to incorporate their personal goals into care plans, advocate for their needs, and provide guidance throughout care.
• Support direct client care or assist with transportation to medical appointments as needed.
• Collaborate with the Clinical Director, direct care staff, and external physicians to develop strategies supporting comprehensive care plans.
• Maintain contact with client families and support networks to provide updates, education, and orientation.
• Monitor care programs according to funding guidelines, facilitate alternative or future funding sources, and complete documentation that upholds billing integrity.
• Maintain thorough, timely, and accurate client charts and log notes in accordance with state regulations, HIPAA/HITECH guidelines, and professional standards.
• Assist with clinical data collection for company-wide quality assurance and outcome initiatives.
• Coordinate therapy schedules and serve as a point of contact for clients, families, healthcare providers, and funders.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) plan.
• Short- and long-term disability options.
• Tuition assistance programs and continuing education.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time