Registration Specialist

Jackson Hospital • Montgomery, AL

7h

About The Position

The Registration Specialist performs registration-related functions that may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point-of-service collections, depending on departmental assignment. The role gathers and enters patient demographic and benefit information accurately and promptly, verifies benefit eligibility and limitations, coordinates benefits, determines and collects patients’ financial responsibility at the point of service, and satisfies regulatory requirements, including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA. The specialist communicates clearly and concisely and uses AIDET to provide excellent customer service to patients, their family members, healthcare providers, medical staff offices, and peers.

Requirements

• High school diploma or equivalent.
• Ability to interact with children, adolescents, adults, and geriatric members of the public.
• Ability to interpret and possess basic medical and anatomy terminology skills.
• Manual dexterity and visual acuity to use a computer and calculator; visual acuity for filing and proofreading documents.
• Ability to sit for prolonged periods.
• Verbal communication and hearing ability to communicate with a variety of customers.
• Ability to frequently lift patient luggage weighing 25–40 pounds.
• Ability to type 40–50 words per minute.

Nice To Haves

• Previous business office experience, preferably in a healthcare environment.

Responsibilities

• Perform pre-registration and registration, depending on departmental assignment.
• Identify and verify payers and patient benefits.
• Refer patients to financial counseling when appropriate.
• Collect payments at the point of service.
• Gather and enter patient demographic and benefit information accurately and promptly.
• Verify benefit eligibility and limitations and coordinate benefits.
• Determine and collect patients’ financial responsibility at the point of service.
• Meet regulatory requirements, including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA.
• Communicate clearly and concisely and provide customer service using AIDET to patients, family members, healthcare providers, medical staff offices, and peers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED