Registration Specialist

WUG Wichita Urology Group•Wichita, KS

About The Position

Wichita Urology Group is seeking a friendly, detail-oriented Registration Specialist to welcome patients and support their experience from the moment they arrive. The role is based in Wichita, Kansas, and reports to the Registration Manager. It is a front-desk position in a fast-paced healthcare setting, focused on providing professional, compassionate service while helping daily operations run smoothly.

Requirements

  • Strong spoken and written communication skills.
  • Comfort using computers and basic office equipment.
  • Ability to stay organized and focused while handling multiple tasks.
  • Commitment to accuracy, confidentiality, and efficiency.

Nice To Haves

  • 1–2 years of experience in patient registration or front-desk work in a medical setting.

Responsibilities

  • Greet patients warmly and professionally.
  • Accurately collect patient information and payment details.
  • Schedule appointments and enter lab orders.
  • Manage incoming calls and prepare paperwork.
  • Help keep daily operations on track.
  • Keep the lobby and workspace clean, organized, and inviting.
  • Answer patient questions with empathy, clarity, and a solution-focused approach.
  • Maintain patient confidentiality while providing service and support.

Benefits

  • Supportive, team-oriented culture with collaboration and encouragement.
  • Mission-driven workplace emphasizing compassion, excellence, and respect.
  • Opportunity to directly impact patients’ comfort and care.
  • Professional and personal growth in a positive, inclusive workplace.
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