Registration Specialist

IU Health • Bloomington, IN

5d

About The Position

The Registration Specialist facilitates timely, accurate, and professional patient flow from the point of entry to the appropriate destination. The role gathers information needed to create accurate patient financial and demographic records that support reimbursement and clinical outcomes. Duties also include scheduling appointments, interviewing patients to obtain medical information, explaining departmental and hospital charges and policies, entering and validating charges, collecting payments, and directing incoming calls, patients, and visitors appropriately.

Requirements

• High school diploma or GED.
• Ability to learn and retain medical coding, including ICD-10.
• Ability to interpret insurance information.
• Basic proficiency in MS Office, including Word, PowerPoint, and Excel.

Nice To Haves

• Relevant experience in a health care setting.
• Knowledge of CPT coding.
• Knowledge of clinical practices and medical terminology.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information needed to generate accurate patient financial and demographic records.
• Schedule appointments.
• Interview patients to obtain appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems.
• Collect necessary payments.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to diverse learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED