Registration Specialist I

IU Health • Avon, IN

4d • Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role obtains information to create accurate financial and demographic records that support reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients to gather relevant medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, and collecting payments. The specialist also answers incoming calls and directs patients and visitors appropriately.

This position is located at the West Hospital Multispecialty Clinic and follows a weekday day schedule.

Requirements

• High school diploma or GED.
• 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• Attention to detail, ability to multitask, team focus, self-starting and coachable disposition, and ability to adjust to changing priorities.

Nice To Haves

• Previous administrative experience.
• Experience with a matrix organization and complex work environment.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information to generate accurate financial and demographic patient records.
• Schedule appointments and interview patients for appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems, and collect necessary payment.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED