Registration Specialist I
About The Position
The Registration Specialist I facilitates patient flow from the point of entry to the destination in a timely, accurate, and professional manner. The role obtains information needed to create accurate financial and demographic patient records that support maximum reimbursement and clinical outcomes. It also schedules appointments, interviews patients to gather appropriate medical information, explains department and hospital charges and policies, validates and enters charges into appropriate systems, and collects necessary payments. The specialist answers incoming calls and directs patients and visitors appropriately. The position is based at the West Hospital Multispecialty Clinic and follows a Monday–Friday day schedule from 7:30 a.m. to 4:30 p.m. Weekends and holidays are not required.
Requirements
- High school diploma or GED.
- 0–3+ years of relevant experience.
- Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- Attention to detail.
- Ability to multitask.
- Team-focused approach.
- Self-starter who is coachable.
- Ability to adjust to changing priorities.
Nice To Haves
- Previous administrative experience preferred.
- Experience with a matrix organization and complex work environment is a plus.
Responsibilities
- Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
- Obtain information to generate accurate financial and demographic patient records.
- Schedule appointments.
- Interview patients to obtain appropriate medical information.
- Explain department and hospital charges and policies.
- Validate and enter charges into appropriate systems.
- Collect necessary payments.
- Answer incoming calls and direct patients and visitors appropriately.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
