Registration Specialist I

IU Health • Indianapolis, IN

11d • Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role gathers information to create accurate patient financial and demographic records that support reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting required payments, and answering and directing incoming calls and visitors. The position is in the Orthopedics Department at 1801 North Senate Ave, Indianapolis, and works Monday through Friday from 8:00 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

• High school diploma or GED.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.
• Ability to learn and retain medical coding.
• Basic proficiency in Microsoft Word, PowerPoint, and Excel.

Nice To Haves

• Relevant experience in a health care setting.
• ICD-10 and CPT coding knowledge.
• Ability to interpret insurance information.
• Knowledge of clinical practices and medical terminology.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information to generate accurate financial and demographic patient records that support reimbursement and clinical outcomes.
• Schedule appointments and interview patients for appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems and collect necessary payments.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED