Registration Specialist I

IU Health•Indianapolis, IN
•Onsite

About The Position

The Registration Specialist I facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. The role gathers information to create accurate financial and demographic records that support maximum reimbursement and clinical outcomes. Duties include scheduling appointments, interviewing patients to obtain relevant medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting necessary payments, and answering incoming calls and directing patients and visitors.

Requirements

  • High school diploma or GED.
  • Ability to learn and retain medical coding, including ICD-10.
  • Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
  • Ability to interpret insurance information.

Nice To Haves

  • Relevant experience in a health care setting.
  • Familiarity with ICD-10 and CPT coding.
  • Knowledge of clinical practices and medical terminology.

Responsibilities

  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain information to create accurate financial and demographic patient records.
  • Schedule appointments.
  • Interview patients to obtain appropriate medical information.
  • Explain department and hospital charges and policies.
  • Validate and enter charges into appropriate systems.
  • Collect necessary payments.
  • Answer incoming calls and direct patients and visitors appropriately.

Benefits

  • Access to diverse learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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