Registration Specialist I

CoxHealth • Springfield, MO

4d • Onsite

About The Position

The Registration Specialist I assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. The role includes collecting accurate demographic and insurance information and handling patients’ financial obligations at the time of service. The specialist greets and serves patients and internal team members professionally, in a friendly and respectful manner, to promote positive encounters. Some travel between sites and extended hours may be required based on departmental business needs.

The position is based at Ferrell Duncan Clinic, 1001 E Primrose St., Springfield, Missouri, in the Internal Medicine SGF department. The scheduled weekly hours are 40, with stated hours of 6:45 AM to 3:15 PM on the day shift.

Requirements

• High school diploma or equivalent.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a team.
• Proficiency in using computers and computer systems.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• 1–2 years of related experience.

Responsibilities

• Assist patients with on-site registration and arrival for scheduled and unscheduled visits.
• Complete financial clearance functions.
• Collect accurate demographic and insurance information.
• Handle patients’ financial obligations at the time of service.
• Greet and serve patients and internal team members professionally, in a friendly and respectful manner.

Benefits

• Medical insurance.
• Vision insurance.
• Dental insurance.
• Retirement plan with employer match.
• Additional benefits are available to employees working 20 or more hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED