Registration Specialist I

IU HealthBrownsburg, IN
Onsite

About The Position

This role is responsible for facilitating patient flow, obtaining accurate patient information for reimbursement and clinical outcomes, scheduling appointments, explaining charges and policies, collecting payments, and answering incoming calls. The position is full-time, Monday-Friday, 8:00 AM to 4:30 PM, and located at the IUHMG M-Brownsburg Medical Clinic Primary Care.

Requirements

  • High School Diploma/GED required.
  • Requires 0-3+ years relevant experience; previous administrative experience preferred.
  • Experience with matrix organization and complex work environment a plus.
  • Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Nice To Haves

  • Attention to detail
  • Team focused
  • Self-starter, coachable
  • Ability to adjust to changing priorities

Responsibilities

  • Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
  • Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
  • Answers incoming calls and directs patients and visitors appropriately.

Benefits

  • personal and professional growth is a top priority
  • access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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