Registration Specialist I

IU Health • Carmel, IN

8d • Onsite

About The Position

The Registration Specialist I supports patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role obtains information needed to create accurate financial and demographic records that support reimbursement and clinical outcomes.

Responsibilities include scheduling appointments, interviewing patients to obtain relevant medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting payments, and answering incoming calls and directing patients and visitors appropriately. The position is based in Cardiology in Carmel, Indiana, and follows a weekday day schedule.

Requirements

• High school diploma or GED.
• Ability to learn and retain medical coding, including ICD-10.
• Basic proficiency in MS Office, including Word, PowerPoint, and Excel.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.

Nice To Haves

• Relevant experience in a health care setting.
• CPT coding knowledge.
• Ability to interpret insurance information.
• Knowledge of clinical practices and medical terminology.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information to generate accurate financial and demographic patient records that support reimbursement and clinical outcomes.
• Schedule appointments and interview patients for appropriate medical information.
• Explain charges and department or hospital policies.
• Validate and enter charges into appropriate systems and collect necessary payment.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED