Registration Specialist I

IU Health•Carmel, IN

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the destination in a timely, accurate, and professional manner. The role gathers information needed to create accurate financial and demographic records that support reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients to obtain appropriate medical information, explaining department and hospital charges and policies, validating and entering charges into relevant systems, collecting payments, answering incoming calls, and directing patients and visitors appropriately. Indiana University Health describes itself as Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving people across the state. The organization highlights opportunities for team members to learn and develop through options such as advanced clinical training, leadership development, promotion opportunities, and cross-training.

Requirements

  • High school diploma or GED.
  • Ability to learn and retain medical coding, including ICD-10.
  • Basic proficiency in MS Office, including Word, PowerPoint, and Excel.

Nice To Haves

  • Relevant experience in a health care setting.
  • CPT coding knowledge.
  • Ability to interpret insurance information.
  • Knowledge of clinical practices and medical terminology.

Responsibilities

  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain information to generate accurate financial and demographic patient records.
  • Schedule appointments.
  • Interview patients to obtain appropriate medical information.
  • Explain department and hospital charges and policies.
  • Validate and enter charges into appropriate systems.
  • Collect necessary payment.
  • Answer incoming calls and direct patients and visitors appropriately.

Benefits

  • Access to learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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