Registration Specialist I

IU Health • Carmel, IN

15h • Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role gathers information to create accurate financial and demographic records that support reimbursement and clinical outcomes. It also schedules appointments, interviews patients to obtain relevant medical information, explains departmental and hospital charges and policies, validates and enters charges into appropriate systems, collects necessary payments, and answers incoming calls while directing patients and visitors appropriately.

The position is full-time, Monday through Friday, from 8:00 a.m. to 4:30 p.m., with availability required one day a week until 6:00 p.m. It is located at IUHMG M-North Medical Office Building, 20253 Gynecology/Urogynecology.

Indiana University Health describes itself as a comprehensive health system with 15 hospitals and nearly 40,000 team members. The organization highlights opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training.

Requirements

• High school diploma or GED.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.
• Ability to learn and retain medical coding, including ICD-10.
• Basic proficiency in Microsoft Word, PowerPoint, and Excel.

Nice To Haves

• Relevant experience in a health care setting.
• CPT coding knowledge.
• Ability to interpret insurance information.
• Knowledge of clinical practices and medical terminology.

Responsibilities

• Facilitate patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner.
• Obtain information needed to create accurate patient financial and demographic records.
• Schedule appointments.
• Interview patients to obtain appropriate medical information.
• Explain departmental and hospital charges and policies.
• Validate and enter charges into appropriate systems.
• Collect necessary payments.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED