Registration Specialist I

Indiana University Health System • Indianapolis, IN

2d • Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role obtains information needed to create accurate patient financial and demographic records that support maximum reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients to collect appropriate medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting necessary payments, and answering incoming calls and directing patients and visitors appropriately.

The position is located at Georgetown Family Med, 6820 Parkdale Pl, Suite 212, Indianapolis. The schedule rotates on Mondays and Wednesdays among specified start and end times; Tuesdays, Thursdays, and Fridays are 7:00 a.m.–3:30 p.m. Weekends and holidays are not required.

Requirements

• High school diploma or GED.
• 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.

Nice To Haves

• Previous administrative experience.
• Experience with a matrix organization and complex work environment.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information to generate accurate financial and demographic patient records that support maximum reimbursement and clinical outcomes.
• Schedule appointments.
• Interview patients to obtain appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems.
• Collect necessary payments.
• Answer incoming calls and direct patients and visitors appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED