Registration Specialist I

IU Health • Indianapolis, IN

1d • Onsite

About The Position

The Registration Specialist I role focuses on special scheduling for genetic testing, facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner. This position involves special scheduling for patients, including testing and imaging. The specialist will obtain specific information to generate accurate financial and demographic records for patients, ensuring maximum reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining departmental/hospital charges and policies, validating and entering charges into appropriate systems, and collecting necessary payments. The role also requires front desk coverage as needed and answering incoming calls to direct patients and visitors appropriately.

Requirements

• High School Diploma/GED is required.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

• Prefer relevant experience in a health care setting.

Responsibilities

• Focus on Special Scheduling for genetic testing
• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Special scheduling for patients and including testing, imaging etc
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Front desk coverage as needed
• Answers incoming calls and directs patients and visitors appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED