Registration Specialist I

IU Health • Carmel, IN

4d • Onsite

About The Position

This position facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. The Registration Specialist obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for appropriate medical information, explaining charges and policies of the department/hospital, validating and entering charges into appropriate systems, and collecting necessary payment. The role also involves answering incoming calls and directing patients and visitors appropriately.

Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Nice To Haves

• Experience with matrix organization and complex work environment a plus.
• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments.
• Interviews patients for appropriate medical information.
• Explains charges and policies of the department/hospital.
• Validates and enters charges into appropriate systems.
• Collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED