Registration Specialist- I

IU Health•Indianapolis, IN
•Onsite

About The Position

Join a fast-paced cardiology clinic that serves approximately 150 patients daily. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.

Requirements

  • High School Diploma/GED is required.
  • Requires ability to interpret insurance information
  • Manage patient check-in and check-out processes
  • Provide excellent customer service through patient and provider interactions
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

  • Prefer relevant experience in a health care setting.
  • knowledge of clinical practices and medical terminology preferred.

Responsibilities

  • Register patients and maintain accurate demographic and insurance information
  • Verify insurance coverage and eligibility
  • Schedule appointments and manage patient flow
  • Check patients in and out efficiently and accurately
  • Collect payments and explain charges and clinic policies as needed
  • Collaborate closely with medical assistants, nurses, and providers to support clinic operations
  • Ensure accurate documentation to maximize reimbursement and support positive clinical outcomes

Benefits

  • advanced clinical training
  • leadership development
  • promotion opportunities
  • cross training development
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