Registration Specialist I

IU Health • Avon, IN

3d • Onsite

About The Position

This role ensures smooth patient flow from entry to destination while maintaining accuracy and professionalism. Responsibilities include creating accurate financial and demographic records, scheduling appointments, collecting payments, and providing clear communication about hospital policies. You will also answer calls and assist patients and visitors promptly.

Requirements

• High School Diploma or GED (required)
• Ability to learn medical coding (ICD-10, CPT preferred)
• Basic proficiency in MS Office (Word, Excel, PowerPoint)

Nice To Haves

• Strong organizational and documentation skills
• Ability to learn and retain information
• Effective communication and knowledge-sharing
• Resourcefulness and problem-solving
• Familiarity with medical office operations (preferred)
• Previous experience in a healthcare setting (preferred)
• Knowledge of insurance processes and medical terminology (preferred)

Responsibilities

• Greet and check in patients
• Collect copays and verify insurance information
• Schedule and manage multiple appointments
• Answer incoming calls and direct inquiries appropriately

Benefits

• advanced clinical training
• leadership development
• promotion opportunities
• cross training development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED