Registration Specialist I

IU Health • Avon, IN

15h • Onsite

About The Position

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. This role facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. It involves obtaining specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. The role also includes scheduling appointments, interviewing patients for appropriate medical information, explaining charges and policies of the department/hospital, validating and entering charges into appropriate systems, and collecting necessary payment. Coordination with the radiology department for imaging needs and patient flow, and answering incoming calls and directing patients and visitors appropriately are also key responsibilities.

Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Nice To Haves

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Coordination with the radiology department for imaging needs and patient flow.
• Answers incoming calls and directs patients and visitors appropriately.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED