Registration Specialist I

IU Health • Indianapolis, IN

4d • Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role gathers information to create accurate financial and demographic records that support maximum reimbursement and clinical outcomes.

The position schedules appointments, interviews patients to obtain relevant medical information, explains department and hospital charges and policies, validates and enters charges into appropriate systems, and collects necessary payments. It also answers incoming calls and directs patients and visitors appropriately.

The position is based at Georgetown Family Medicine, Methodist Medical Plaza II, Suite 212, 6820 Parkdale Place, Indianapolis, Indiana. The schedule rotates on Mondays and Wednesdays among specified start and end times, with a 7:00 a.m.–3:30 p.m. schedule Tuesday, Thursday, and Friday. Weekends and holidays are not required.

Requirements

• High school diploma or GED required.
• Requires 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.

Nice To Haves

• Previous administrative experience preferred.
• Experience with a matrix organization and complex work environment is a plus.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information to create accurate financial and demographic records that support maximum reimbursement and clinical outcomes.
• Schedule appointments.
• Interview patients to obtain appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems.
• Collect necessary payment.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to diverse opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED