Registration Specialist I - PRN

IU Health • Fishers, IN

12d • Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role obtains patient information to create accurate financial and demographic records that support maximum reimbursement and clinical outcomes. Duties include scheduling appointments, interviewing patients to obtain medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting payments, and answering incoming calls and directing patients and visitors.

This PRN position involves shifts of up to eight hours between 8:00 a.m. and 4:30 p.m. Shift days and lengths depend on department needs. Work may be at Fishers, Carmel, Tipton, East Washington, and other department locations as needed; local travel between locations is required.

Requirements

• High school diploma or GED.
• Requires 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• Ability to travel locally between department locations.

Nice To Haves

• Previous administrative experience preferred.
• Cerner/Epic experience and proficiency with computer systems and/or electronic health records strongly preferred.
• Experience with a matrix organization and complex work environment is a plus.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.

Responsibilities

• Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtain information to generate accurate financial and demographic patient records that support reimbursement and clinical outcomes.
• Schedule appointments and interview patients for appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems and collect necessary payments.
• Answer incoming calls and direct patients and visitors appropriately.

Benefits

• Access to learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED