Registration Specialist I

IU Health • Fishers, IN

3h • Onsite

About The Position

The Registration Specialist serves as the first point of contact for patients in an adult neurology practice that sees approximately 230–240 patients weekly. The role provides exceptional customer service in a slow- to moderately paced clinical environment while managing patient registration, appointment check-in and check-out, insurance verification, and demographic updates. The ideal candidate is organized, detail-oriented, able to multitask, communicates effectively with patients and staff, and takes a proactive, patient-centered approach to problem-solving.

The position is based in the Neurology IMR department at IUH North MOB in Fishers, Indiana, and follows a Monday–Friday day schedule from 8:00 a.m. to 4:30 p.m. No weekends or holidays are scheduled.

Indiana University Health describes itself as Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members. It highlights opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training.

Requirements

• High school diploma or GED.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.
• Ability to learn and retain medical coding, including ICD-10 and CPT coding.
• Ability to interpret insurance information.
• Basic proficiency in Microsoft Word, PowerPoint, and Excel.

Nice To Haves

• Relevant experience in a healthcare setting.
• Knowledge of ICD-10 and CPT coding.
• Knowledge of clinical practices and medical terminology.

Responsibilities

• Serve as the first point of contact for patients in an adult neurology practice.
• Provide customer service in a clinical environment.
• Manage patient registration.
• Handle appointment check-in and check-out.
• Verify insurance information.
• Update patient demographic information.
• Communicate effectively with patients and staff.
• Use a proactive, patient-centered approach to problem-solving.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED