Registration Specialist I

IU Health•Lafayette, IN
•Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role gathers information to create accurate financial and demographic records that support reimbursement and clinical outcomes. Responsibilities also include scheduling appointments, interviewing patients to obtain medical information, explaining department and hospital charges and policies, entering and validating charges, collecting payments, and answering incoming calls and directing patients and visitors.

Requirements

  • High school diploma or GED.
  • Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.

Nice To Haves

  • Relevant experience in a health care setting.
  • Ability to learn and retain medical coding, including ICD-10; CPT coding is preferred.
  • Ability to interpret insurance information.
  • Knowledge of clinical practices and medical terminology.

Responsibilities

  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain information to create accurate financial and demographic patient records that support reimbursement and clinical outcomes.
  • Schedule appointments and interview patients to obtain appropriate medical information.
  • Explain department and hospital charges and policies.
  • Validate and enter charges into appropriate systems and collect necessary payments.
  • Answer incoming calls and direct patients and visitors appropriately.

Benefits

  • 401(k) retirement savings with employer match.
  • Tuition reimbursement.
  • Employee Assistance Program with counseling at no cost.
  • Healthy Results wellness program, with participation points contributing to a biweekly financial incentive.
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