Registration Specialist I

IU Health•Avon, IN
•Onsite

About The Position

The Registration Specialist I facilitates patient flow from the point of entry to the patient’s destination in a timely, accurate, and professional manner. The role gathers information needed to create accurate financial and demographic patient records to support reimbursement and clinical outcomes. Responsibilities also include scheduling appointments, interviewing patients to obtain appropriate medical information, explaining departmental and hospital charges and policies, validating and entering charges into relevant systems, and collecting required payments. This position is based in the Neurology Department at IUHMG M-West Professional Center I in Avon, Indiana. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., on the day shift.

Requirements

  • High school diploma or GED.
  • Attention to detail.
  • Reliable punctuality and attendance.
  • Team-focused approach.
  • Self-starter who is coachable.
  • Ability to adjust to changing priorities.
  • Ability to learn and retain medical coding.
  • Basic proficiency in MS Office, including Word, PowerPoint, and Excel.

Nice To Haves

  • Relevant experience in a health care setting.
  • Knowledge of ICD-10 and CPT coding.
  • Ability to interpret insurance information.
  • Knowledge of clinical practices and medical terminology.

Responsibilities

  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain information to generate accurate financial and demographic patient records that support reimbursement and clinical outcomes.
  • Schedule appointments.
  • Interview patients to obtain appropriate medical information.
  • Explain charges and policies of the department and hospital.
  • Validate and enter charges into appropriate systems.
  • Collect necessary payments.

Benefits

  • Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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